Access to the Services will require the submission of certain personally identifiable information. Please review 7G Xchange’s Privacy Policy found at for a summary of 7G Xchange’s practices related to the collection and use of personally identifiable information.


a. Notification of Dispute

Please contact 7G Xchange first! 7G Xchange wants to address your concerns without resorting to formal legal proceedings. Before filing a claim, you agree to try to resolve the dispute informally by contacting 7G Xchange first through https://support.7G

b. Agreement to Arbitrate

You and 7G Xchange agree to resolve any claims relating to this Agreement (including any question regarding its existence, validity, termination, or any services or products provided and any representations made by us) through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You agree to first give us an opportunity to resolve any claims by contacting us as set forth in subsection (a) above. If we are not able to resolve your claims within 90 days of receiving the notice, you may seek relief through arbitration or in the Small Claims Tribunals of Singapore (“SCT”), as set forth below.

c. Arbitration Procedure.

Either you or 7G Xchange may submit a dispute (after having made good faith efforts to resolve such dispute in accordance with subsections (a) and (b) above) for final, binding resolution by arbitration under the arbitration rules of the Singapore International Arbitration Centre (“SIAC”), which are deemed to be incorporated by reference. The arbitration tribunal shall consist of a sole arbitrator to be appointed by the President of SIAC. The language of the arbitration hearings shall be English and the seat, or legal place, of arbitration shall be Singapore. Judgment on any arbitral award may be entered in any court having jurisdiction over the party (or the assets of the party) due and owing such award.

d. Exceptions.

Either party may instead choose to assert the claims in the SCT if the claims fall within the jurisdiction of the SCT, and either party may seek injunctive relief or other urgent equitable relief in a court of competent jurisdiction. However, for the avoidance of doubt, where the claims fall outside of the jurisdiction of the SCT, the claims will be referred to and finally resolved by SIAC arbitration.

e. Notice.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claims to 7G Xchange, Swap Velocity Pte Ltd, 50 Raffles Place, #30-01, Singapore Land Tower, Singapore. If we request arbitration against you, we will give you notice at the email address or street address you have provided. SIAC Rules and filing instructions are available at or by calling +65 6713 9777.

f. Controlling Law.

This Agreement is governed by the law of Singapore except for its conflicts of laws principles, unless otherwise required by a mandatory law of any other jurisdiction.


a. Independent Parties.

7G Xchange is an independent contractor and not an agent of you in the performance of these Terms. These Terms not to be interpreted as evidence of an association, joint venture, partnership, or franchise between the parties.

b. Entire Agreement.

These Terms constitute the entire agreement between the parties regarding use of the Services and will supersede all prior agreements between the parties whether, written or oral. No usage of trade or other regular practice or method of dealing between the parties will be used to modify, interpret, supplement, or alter the terms of these Terms.

c. Force Majeure.

7G Xchange will not be liable for any delay or failure to perform as required by these Terms because of any cause or condition beyond 7G Xchange’s reasonable control.

d. Severability.

If any portion of these Terms are held invalid or unenforceable, such invalidity or enforceability will not affect the other provisions of these Terms, which will remain in full force and effect, and the invalid or unenforceable portion will be given effect to the greatest extent possible.

e. Assignment.

You may not assign or transfer any right to use the Services or any of your rights or obligations under these Terms without prior written consent from us, including by operation of law or in connection with any change of control. 7G Xchange may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without notice or obtaining your consent or approval.

f. Waiver.

The failure of a party to require performance of any provision will not affect that party’s right to require performance at any time thereafter, nor will a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

g. Third-Party Website Disclaimer.

Any links to third-party websites from the Services does not imply endorsement by 7G Xchange of any products, services or information presented therein, nor does 7G Xchange guarantee the accuracy of the information contained on them. In addition, since 7G Xchange has no control over the terms of use or privacy practices of third-party websites, you should read and understand those policies carefully.

h. Contact Information

For more information on 7G Xchange, you can refer to the company and license information found on the website. If you have questions regarding this agreement, please feel free to contact 7G Xchange for clarification via our Customer Support team at https://support.7G .

i. Restricted businesses, activities, practices or items.

By opening an Account, you confirm that you will not use 7G Xchange services in connection with any of following businesses, activities, practices, or items:

  1. Investment and Credit Services: Securities brokers; mortgage consulting or debt reduction services, credit counselling or repair, real estate opportunities, investment schemes.
  2. Restricted Financial Services: Check cashing, bail bonds, collections agencies.
  3. ntellectual Property or Proprietary Rights Infringement: Sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder.
  4. Counterfeit or Unauthorized Goods: Unauthorized sale or resale of brand name or designer products or services, sale of goods or services that are illegally imported or exported or which are stolen.
  5. Regulated Products and Services: Marijuana dispensaries and related businesses, sale of tobacco, e-cigarettes, and e-liquid. online prescription or pharmaceutical services, age restricted goods or services, weapons and munitions, gunpowder and other explosives, fireworks and related goods, toxic, flammable, and radioactive materials.
  6. Drugs and Drug Paraphernalia: Sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs.
  7. Pseudo-Pharmaceuticals: Pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body.
  8. Substances designed to mimic illegal drugs: Sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom).
  9. Adult Content and Services: Pornography and other obscene materials (including literature, imagery and other media), sites offering any sexually-related services such as prostitution, escorts, pay-per view, adult live chat features.
  10. Multi-level Marketing: Pyramid schemes, network marketing, and referral marketing programs.
  11. Unfair, predatory or deceptive practices: Investment opportunities or other services that promise high rewards, sale or resale of a service without added benefit to the buyer, resale of government offerings without authorization or added value, sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers.
  12. High risk businesses: Any businesses that we believe poses elevated financial risk, legal liability, or violates card network or bank policies